What drives customers to purchase a product or service?
How do you build a tribe?
How do you strengthen the Word-of-Mouth Marketing for your business?
Have you ever purchased a product or service and received horrible service and all you can think about for days is how that experience made you feel?
Don't let this be your customers. Customer experience is the driving force of business sustainability. It is beyond saying "my pleasure," but looking at the Circle of Customer Experience.
This Mini-Guide provides you with concrete examples of how any business can implement The Business Dr. Circle of Customer Experience! ALL business owners should apply The Business Dr's Circle of Customer experience to turn their customers into ambassadors. Customer experience starts at the core of the business. If business owners do not understand what that is or look like, unfortunately, your customers' lifetime value will be lower, and business will not be sustainable!