What drives customers to purchase a product or service?
How do you build a tribe?
How do you strengthen the Word-of-Mouth Marketing for your business?
Have you ever purchased a product or service and received horrible service, and that's all you can think about?
Don't let this be your customers. Customer experience is the driving force of business sustainability. It is beyond saying "my pleasure" but looking at the Circle of Customer Experience.
This Masterclass will go through The Business Dr's Circle of Customer experience that ALL business owners should implement to turn their customers into ambassadors. Customer experience starts at the core of business and if business owners do not understand what that is or look like unfornuately your customers life-time value will be lower and business will not be sustainable!